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FAQ

What makes the Scandinavian sleeping method unique?

It’s like a love language for sleep. Shared space, personal comfort.

The Scandinavian method lets couples sleep side-by-side with their own quilts, tailored to their ideal warmth and weight.
No more blanket wars. Just uninterrupted, better sleep for both of you.

What if I’m not sure separate covers are right for us?

That's understandable, it’s a bit different, and we get that switching up your sleep setup is a big move when you're not sure if it's right for you.
If you're on the fence, we recommend testing it out with your existing doona and a spare blanket.
It’s not a perfect setup (larger doonas can slip off or feel bulky), but it’s a great way to get a feel for what separate covers can do for your sleep.

Have you chosen ethical manufacturing?

Yes, it was a non-negotiable from day one.

Our manufacturing partner has passed the globally recognised SMETA audit (Sedex Members Ethical Trade Audit), confirming their commitment to ethical, responsible, and sustainable practices.
It means your bedding is made with care, for people and the planet.

Are your products free from harmful chemicals?

Yes, your health and the planet’s were front of mind when we created our bedding.

All our sheets are OEKO-TEX® certified, meaning they've been independently tested for harmful substances and meet strict safety and environmental standards.

You can sleep easy knowing your bedding is as safe as it is luxurious.

What payment methods are accepted?

We accept all major credit cards, PayPal, ApplePay, GooglePay and ShopPay

What are your sheets made of?

Our sheets are made from a premium blend of bamboo and long-staple cotton. Soft, breathable, and built to last.

This combination strikes the perfect balance of comfort and durability, without the overly silky or slippery feel.
It’s everything you want in bedding: light, natural, and designed for a better night’s sleep.

What’s the best way to care for my sheets?

Great question! Caring for your sheets correctly ensures they stay fresh and last longer. Here’s how:

  • Washing: Machine wash at 40°C with a gentle detergent.
  • Drying: Line dry in the shade for the best results, but if you must use a dryer, stick to low heat.
  • Avoid: Bleach and dry cleaning, as they can damage the fabric.

Learn more here.

Can my sheets go in the dryer?

Yes, but for best results, we recommend line drying to help preserve softness and longevity.

If using a dryer, just stick to a low-heat setting to keep your sheets in top shape.

How do I style my bed with 2 quilts?

There are plenty of ways to style your bed with two quilts! Check out some of our favorite examples here.

Do you ever run sales?

The short answer is no.

We’ve chosen not to inflate our prices just to discount them later. Instead, we’ve priced our bedding honestly from day one.

It means you’ll always know you’re getting our best value, without waiting for a sale or second-guessing your timing.

Shipping questions

Where are your products shipped from?

All orders ship from Melbourne, Australia.
We aim to process and dispatch within 1–2 business days, so your sleep upgrade is just around the corner.

Can I change my shipping address or order details?

We process orders quickly, so there’s only a short window to make changes.

If something’s not right, email us ASAP at hello@scandisleep.com.au with your order number and the updated info.
Once it’s on its way, it’s sadly out of our hands.

Where do you ship?

Currently, we only ship within Australia.

My order has been marked as delivered, but I haven't received it, what should I do?

Don’t worry, we’ll help sort it out.

Just email us at hello@scandisleep.com.au with your order details, and we’ll look into it right away.

Returns questions

What is your return policy?

At Scandi Sleep, we want you to love your purchase, but if something’s not quite right, we’re here to help.

We offer returns within 30 days of delivery, as long as items are in their original condition.

Eligibility for Returns:

  • The item must be unused and unwashed.
  • Items must be returned in the original packaging with all tags attached.
  • Return requests must be submitted within 30 days of delivery
  • Return shipping is at the customer’s expense unless the item is faulty or incorrect.


How to Return Your Items:

  • Email us at hello@scandisleep.com.au within 30 days of receiving your order.
  • Include your order number, item(s) you're returning, and the reason for return.
  • We’ll reply with a return address and, if eligible, a return label

Faulty or Incorrect Items:

  • If you’ve received a faulty or incorrect item, let us know within 14 days so we can sort it out quickly.

Exclusions:

  • Used or washed items can't be returned for health and hygiene reasons.
  • Sale items or discounted purchases are final sale unless defective

You can view our policy here

What should I do if I receive faulty or incorrect items?

We do our best to make sure every item is perfect, but if something’s not right, we’ll make it right.

If you’ve received a faulty item or the wrong size/colour, email us at hello@scandisleep.com.au with photos of the issue and your order number. Once verified, we’ll send you a replacement at no cost. If the item was incorrect (but not faulty), we may ask you to return it, we'll cover the return shipping.

Please report any issues within 14 days of delivery so we can sort it out quickly.

Is return postage covered?

For change-of-mind or incorrect purchases, return postage is the customer’s responsibility.
But if your item is faulty or damaged, we’ll cover the return shipping for you.

Ready for your best sleep yet?

Discover how the Scandinavian sleep method can end blanket battles, restore harmony, and give you the rest you both deserve.