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Shipping policy

Shipping Policy

At Scandi SLEEP, we want to make sure your order arrives quickly, safely, and in planet-friendly packaging. Below you’ll find all the details on how we ship within Australia.

Shipping Zones

We currently ship Australia-wide to any location serviced by Australia Post, including PO boxes and remote areas.

Orders are dispatched within 48 business hours of purchase.
Please note we have no control over Australia Post delivery times.  When delivery times matter, we recommend selecting express postage.

We do not ship internationally at this time.

Shipping Methods & Costs

We ship all orders via Australia Post.

  • Standard Shipping – Free for orders over $150.

  • Standard Shipping under $150 – Calculated at checkout.

  • Express Shipping – $15 flat rate.

Tracking

  • All orders are tracked.

  • You’ll receive a tracking link via email as soon as your order has been dispatched.

Delivery Timeframes

We follow Australia Post’s recommended delivery times:

  • Standard Shipping – Metro areas: typically 2–7 business days. Regional and remote: longer depending on location.

  • Express Shipping – Metro areas: typically 1–3 business days. Regional and remote: longer depending on location.

Please note: These timeframes are estimates provided by Australia Post and may vary due to factors outside our control. Scandi SLEEP is not liable for delays once your order is with the carrier.

Delays, Lost, or Damaged Items

Once your order has been collected by Australia Post, delivery is in their hands.

  • If your parcel is delayed, please contact Australia Post directly with your tracking number.

  • Please be aware that delivery companies are able to provide photos of the delivery location, and if a parcel is reported as stolen we will need to report it to the police.

Sustainable Packaging

We’re committed to minimising our environmental impact.
All orders are packaged in eco-friendly, biodegradable materials, including our tape and shipping labels, so you can recycle or compost your packaging guilt-free.